Privacy Policy

Genscribe.ai ("we," "us," or "our") respects your privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard information when you visit this marketing website or interact with us online. If you create an account or use our product, additional practices may apply within the App at app.genscribe.ai (including sign-in at app.genscribe.ai/auth/login).

Information you provide. For example, if you contact us, subscribe to updates, or submit a form, we may collect your name, email address, company name, and the content of your message.

Information collected automatically. We and our service providers may collect device and usage data such as IP address, browser type, operating system, referring URLs, pages viewed, and approximate location based on IP. We may use cookies and similar technologies as described below.

We use cookies and similar technologies to operate the site, remember preferences, measure performance, and understand how visitors use our pages. You can control cookies through your browser settings. If you disable cookies, some features may not work properly.

We use the information we collect to:

• Provide, maintain, and improve the website and our services
• Respond to inquiries and provide customer support
• Send administrative or service-related messages
• Analyze usage and trends to improve user experience
• Detect, prevent, and address fraud, abuse, or security issues
• Comply with legal obligations and enforce our terms

Where required, we rely on appropriate legal bases such as: performance of a contract, legitimate interests (for example, securing and improving our site, provided those interests are not overridden by your rights), consent where we ask for it, and legal obligation.

We may share information with vendors and service providers who assist us with hosting, analytics, email delivery, and security, subject to confidentiality obligations. We may disclose information if required by law, legal process, or to protect the rights, property, or safety of Genscribe.ai, our users, or others. If we are involved in a merger, acquisition, or asset sale, your information may be transferred as part of that transaction, subject to applicable law.

We retain information for as long as necessary to fulfill the purposes described in this policy, unless a longer period is required or permitted by law. Retention periods may depend on the nature of the data and our legal, accounting, or reporting requirements.

We implement reasonable technical and organizational measures designed to protect personal information. No method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.

Depending on where you live, you may have rights to access, correct, delete, or export your personal information, or to object to or restrict certain processing. You may also have the right to lodge a complaint with a supervisory authority. To exercise these rights, contact us using the information below. We will respond in accordance with applicable law.

The site is not directed to children under 16 (or the age required by local law), and we do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us and we will take appropriate steps.

We may process information in countries other than your own. Where we transfer personal data across borders, we use appropriate safeguards as required by applicable law.

We may update this Privacy Policy from time to time. We will post the revised policy on this page and update the "Last updated" date. Material changes may be communicated through the site or by other reasonable means where appropriate.